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Customer Information


Infrastructure
The company boasts of a sound infrastructure and has a dedicated and hard working workforce of artisans that gel together as a cohesive unit and manufactures a product of a class. We have perfected the art of merging age-old techniques of craftsmanship with the new age technological improvements to give the futuristic shape to our products.
  Quality
For us quality is synonymous with our passion and dedication towards delivering you the best of all. Quality means world to us and we always give the importance to quality parameters, as it will be the shadow of our products in the industry. We live by the quality and believe in providing quality in everything that we do.
Shipping
We use UPS & EMS as our office global delivery service as our reliable, guaranteed efficient, traceable & insurable. But we cannot assure responsibility related to the wrong shipping address. All the order is shipped from India risk free with insurance. Silvertulips.com courier all the insurance fee on all item purchased directly from Silvertulips.com Buyers shall pay all custom duty other expenses of your country while import the Jewellery.
  Delivery
As we receive your order form we will dispatch the silver jewellery according your requirement within 10 working days on availability of item in stock if an item is temporally out of stock and dispatch is anticipated to be greater than 5 working days. We will contact you by e-mail and arrange a new delivery date. If you have any question regarding delivery then please feel free to contact us. The entire sterling silver jewellery items are marked by 925 marks. We will provide you online tracking number to track the current status of the parcel


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